Wagons are substituted for sleighs if there is a lack of snow coverage. If we do have to cancel due to inclement weather rescheduling or refunds will be made accordingly.

Since we often operate on a tight time schedule we request your group arrive 15 minutes before your ride to check in at the Gift Shop. Guests arriving later than their group cannot be guaranteed a horse drawn ride unless previous arrangements are made. Otherwise late arrivals will be taken to their party if staff is available. Guest vehicles are not allowed on the trails due to safety. Unauthorized vehicles will be towed away. The cabin area closes at 10:00 p.m.

We request no pets out of consideration for other guests.

A 10% deposit is required to secure the date you wish. We must have a guaranteed count of guests at least 72 hours in advance. Charges will be based on either the guaranteed number or the actual attendance, whichever is greater.