Policies

General Policies

Since we often operate on a tight time schedule we request your group arrive 15 minutes before you ride to check in. Guests arriving later than their group cannot be guaranteed a horse drawn ride unless previous arrangements are made. Otherwise late arrivals will be taken to their party when staff is available. Guest vehicles are not allowed on trails due to safety. Unauthorized vehicles will be towed away. The cabin area closes at 10pm.

We request no pets out of consideration for other guests. Only companion dogs will be allowed.

A 10% deposit is required to secure the date you wish. We must have a guaranteed count of guests at least 72 hours in advance. Charges will be based on either the guaranteed number or the actual attendance, whichever is greater.

All carriage rides must be confirmed with a credit card prior to appointment.

Failure to make deposit or balance payments in accordance with rental agreement will result in release of the date. 

Failure to show up will result in forfeiture of all deposits and being responsible for full rental agreement cost.

Guests shall park only in designated areas.

No decoration fasteners may be used that will leave a permanent mark on inside out outside of buildings. Helium , other balloons, or confetti products are not allowed.

Fireworks and Chinese lanterns are not allowed.

Bonfires are allowed when built and supervised by our staff.  Bonfires are an additional cost.

All buildings are smoke free

Renter assumes financial responsibility for property damage done by guests.

Cabin Ridge is not responsible for the security of any property of the renter that is damaged or lost.

Cabin Ridge Rides is not liable for horse related accidents in accordance with State Statue Equine Activity Liability 895-481.

Guests are not allowed to go into Paint Creek.

Cabin Ridge will assume no liability or financial responsibility for accidents, injuries or damages of guests from walking the trails, creek, creek bank, walking in the woods.

Guests are asked to remove decorations, pick up cans and litter.

Non-exclusive rental notice; although Cabin Ridge is a private facility we reserve the right to rent property and buildings to others that have not been previously reserved and paid for by the agreement holder.

 

Weather Policies

The weather does affect activities at Cabin Ridge. We try never to cancel rides and parties. However, our first concern is to do what is necessary for the safety and well being of our guests.

Summer: If severe weather is predicted for the day of your event we will call to discuss options. Our wagons are covered in case of rain. We may delay a ride a few minutes if the weather maps indicate the rain will pass in a short period of time. For the safety of the guests and horses when a lightening storm is 40 miles out the horses will be put away. We will discuss with the host options for guests staying until scheduled close. In case of a severe thunderstorm or tornado warning we retain the right to end the party. We realize on occasion a storm ends up going around us at the last minute. This is an unknown so we must act on assumption that the storm will hit.

Winter: If a blizzard or extreme cold is predicted we will contact you to discuss party options. Ice storms will close us down as horses are unable to handle ice. Occasionally an ice storm will move in during a party. Parties will be canceled when a wind chill advisory has been issued. We will shut down a party for the safety of guests and horses in this situation.

If a party has to be canceled due to inclement weather rescheduling or a refund (if pre paid) may be done.

 

Event/Wedding Cancellation and Refund Policy

Deposit fee is non-refundable.

Payments made prior to 6 months of the event will be refunded, minus the deposit.

6 months to 3 months prior to the event, 1/2 of payment will be refunded, minus the deposit.

3 months to date of the event, total payment is non-refundable. 

A date may be changed 6 months out at no cost. Within 6 months of the original date there is an additional $500.00 fee. If there has been a price change, you will need to pay the new price.